Veterans Benefits
Financial Assistance
Memorial Affairs
VA Medical Transporation
- Welcome
- About Us
- Mission Statement
- Vision Statement
- Commissioners
- Meet the Staff
- Veterans Crisis Line
- VET CONNECT 2024
Welcome
As Americans, we all share the responsibility of protecting our service men and women. And as fellow veterans, it’s our duty. The Cuyahoga County Veterans Service Commission understands the issues Veterans are facing, and we offer a holistic approach to helping Veterans and their families fight against unexpected hardships. From VA benefits to emergency financial assistance, memorial affairs, medical transportation, and so much more, we are here to ease your stress and help you regain your footing. We encourage all honorably discharged veterans living in Cuyahoga County to let us know how we can help. There are a variety of no-cost services that may be available to you. Please look through our website or call us at (216) 698-2600 to speak with a fellow Veteran who is ready to assist you. Thank you for your service.
About Us
The Veterans Service Commission was established to assist honorably discharged veterans, their spouses and minor children. We prepare claims for the Federal Department of Veterans Affairs so that veterans and their eligible dependents can receive compensation, pension and education benefits. We also assist our clients who have met with unexpected hardships by providing financial assistance to help with mortgage, rent, food, utilities and other expenses of daily life. We prepare veterans for employment and provide resources that enhance their qualifications for new careers. Our social work staff can provide a case managed environment for those clients who need more direct intervention. While the Veterans Service Commission is not funded by, or associated with the Federal Department of Veterans Affairs, our Service Department assists veterans and their families with VA claims. The Veterans Service Commission does not take applications over the phone and will never call you to solicit any personal information such as Social Security number, VA claim number, or date of birth. Do not give any of your personal information to anyone who calls you claiming to represent any agency. The Veterans Service Commission is legislated by the State of Ohio and funded by Cuyahoga County property taxes. Each of the 88 Veterans Service Commissions in the State of Ohio has a board of five Commissioners created under the Ohio Revised Code, ORC 5901, who administer the programs for their respective counties.
Mission Statement
Provide world class advocacy, assistance, and support to Veterans and their families through a variety of programs and services dedicated and specialized to support independent and sustained solutions for the Veterans of Cuyahoga County.
Vision Statement
Founded in 1886, The Cuyahoga County Veterans Service Commission is committed to providing world class service to Veterans where and when they need it. We will continue to identify opportunities to improve and eliminate gaps in service when they present themselves. We are more than the services we provide; we are the conduit for expanding services, improving collaboration, improving access to services and creating solutions to the problems that face our Veteran community. We are highly trained, knowledgeable, compassionate, and dedicated advocates for the Veterans of Cuyahoga County.
Commissioners |
 Mel BaherAmerican Legion www.legion.org |
 Frank PocciAMVETS www.amvets.org |
 Lenon WrightDisabled American Veterans (DAV) www.dav.org |
 Jim RileyVeterans of Foreign Wars (VFW) www.vfw.org |
 Bob PottsVietnam Veterans of America (VVA) www.vva.org |
Leadership Team
Executive Director / Chief Executive Officer | Deputy Director / Chief Operating Officer |
Service Department Manager | Executive Secretary (Board of Commissioners) / HR Manager |
Financial Assistant Manager | Finance Office/Facilities Manager |
Site Supervisor/VAMC Liaison | Administrative Coordinator |
Information Technology Manager | Social Work Manager |
Quality Assurance Coordinator Financial | Quality Assurance Coordinator Service |
Administrative Team
Office Support Specialist | Outreach Coordinator |
Office Support Specialist | Outreach Coordinator |
Operations Specialist | Outreach Coordinator |
Network Administrator | |
Veterans Service Officers
JoAnne Boulter (MAIN) | David Paroline (WP) |
Jason Conrad (WP) | John Rosine (MAIN) |
Jeffrey Kobza(WP) | Lena Thompkins (MAIN) |
Robert McEndree (CBOC) | |
Financial Service Officers
Kimberly J. Dumas (MAIN) | Anna M. Santiago (MAIN) |
Tricia A. Gravette (MAIN) | |
( ) indicates location
WP = Wade Park VA Medical Center
CRRC = Community Resource Referral Center
VARO = VA Regional Office / Federal Building
CBOC = Parma VA Community Based Outpatient Clinic
MAIN = Our Cleveland Office
Veterans Crisis Line
The Veterans Crisis Line connects veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline. Veterans and their loved ones can call 1-800-273-8255 and press 1 to receive confidential support 24 hours a day, 7 days a week, 365 days a year. Support for individuals who are deaf or hard of hearing can click here for support. Veterans Crisis Line
